3- Year Warranty - NuKase Lockable Phone Case

The only phone-free classroom solution with a 3-Year warranty.

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3- Year Warranty

NuKase Limited Warranty

Warranty Coverage

NuGerm stands behind the quality and durability of every NuKase phone storage system. This Limited Warranty covers defects in materials and workmanship, as well as cases exhibiting consistent structural problems under normal school use conditions.

Warranty Period3 Years from purchase

Coverage TypeRepair or Replacement

What's CoveredDefects, breakage patterns, structural failures

Eligible ProductsAll NuKase cases & locking mechanisms

Claims Process

Document the Issue — Take 2-3 clear photos showing the damage or defect
Email Your Claim — Send to info@nugerm.com with: quantity, issue description, photos, and purchase date
Receive Resolution — Our team responds within 2-3 business days with replacement options

Submit Warranty Claims

info@nugerm.com
Include: Quantity • Issue Description • Photos • Purchase Date

Exclusions

Not Covered: Intentional damage, misuse, or abuse. However, we evaluate each claim individually and work flexibly with schools to ensure satisfaction.

Additional Terms

This warranty is non-transferable and applies only to the original purchasing institution. NuGerm reserves the right to inspect returned products. Replacement products are covered for the remainder of the original warranty period. This warranty gives you specific legal rights; you may also have other rights which vary by state.